Data Protection

65555Privacy Policy

Your personal information matters to us. Find out what data we collect, how we use it, and how we protect your privacy — all explained in plain, simple language.

256-bit
SSL encryption
0
Sold to third parties
24/7
Security monitoring
100%
Data transparency
Section 01

Introduction & scope

Welcome to 65555.im. Our Privacy Policy is a commitment of trust between you and 65555. In it, we explain how we collect and use your personal information, and the measures we take to protect your privacy.

This Privacy Policy applies to all 65555 services — website, mobile app, and any other digital platform. By registering with 65 555, you are deemed to have accepted the terms of this Privacy Policy.

We believe data protection is not just a legal obligation — it is an ethical responsibility. 65555 complies with Bangladesh's Digital Security Act 2018 and international GDPR standards, and always treats your privacy as the highest priority.

Important: This Privacy Policy may be updated at any time. If changes are made, we will notify you by email and display the updated date on the website.
Section 02

What Information We Collect

Under 65555's Privacy Policy, we only collect the information needed to provide you with the best possible service. Our data collection process is fully transparent — you'll always know what we're collecting and why.

Identity Information
Name, date of birth, national ID number
Contact Information
Email, phone number, address
Financial Information
Payment method, transaction history
Device Information
IP address, browser, device model
Gaming data
Play history, bets, wins and losses
KYC Documents
Passport, national ID image

We collect the above information directly from you (at registration), automatically (as you use the platform), and through third-party verification services. No information is collected without your consent.

Section 03

How your information is used

65555 uses your personal information solely for the purposes listed below. We never sell your data to advertisers or use it for anything unnecessary.

Purpose of Use How Your Data Is Used Legal Basis
Account Creation and Management Identity & contact information Contractual obligations
Identity Verification (KYC) KYC documents, identity information Legal obligations
Transaction processing Financial Information Contractual obligations
Fraud Prevention Device information, transaction history Legitimate Interest
Customer Support Contact information, gaming history Contractual obligations
Promotional communications Email, phone number Your Consent
Responsible gaming monitoring Gaming data, financial information Legitimate interests & legal obligations
Marketing Communications: You can unsubscribe from promotional emails or SMS at any time. Contact support and the request will be processed within 72 hours.
Section 04

Data Retention & Security

Data security is the top priority under 65555's Privacy Policy. All your personal information is stored in ISO 27001-certified data centers and protected with 256-bit AES encryption.

  • Account information: Retained for 5 years after account closure (as required by law).
  • Transaction Details: Retained for 10 years in accordance with Bangladesh Bank guidelines.
  • KYC Documents: Retained for up to 5 years after verification, then securely deleted.
  • Cookie data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
  • Gaming Logs: Retained for up to 2 years to ensure service quality.

Our security infrastructure includes firewalls, DDoS protection, regular security audits, and a 24/7 cybersecurity monitoring team. In the event of a security breach, you will be notified within 72 hours.

Data Breach Protocol: In the event of any data breach, 65555 will promptly notify the relevant authorities and all affected members.
Section 05

When and with whom your information is shared

65555 never sells your personal information. In certain situations, however, we do share necessary data with trusted partners — and in every case, we make sure those partners uphold the same privacy standards we do.

  • Payment Processors: Financial information necessary to process transactions via bKash, Nagad, and Rocket is shared with the respective service providers.
  • KYC Verification Services: Only the necessary documents are shared with approved third parties for identity verification purposes.
  • Law enforcement authority: Disclosure of information is required in response to a court order or valid legal request.
  • Technology Service Providers: Limited data is shared with hosting, cloud storage, and cybersecurity service providers.
  • Anti-money laundering authority: Any suspicious financial activity is reported to the Bangladesh Financial Intelligence Unit (BFIU).

Your information is never shared with any party beyond those listed above. All partners operate under strict confidentiality agreements.

Section 06

Cookie Policy

65555.im uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.

Cookie type Purpose Retention Period
Essential Cookies Maintaining login sessions, security Until end of session
Functional Cookies Language preferences, user settings 1 Year
Analytics cookies Site analytics, user behaviour 6 Months
Security Cookies Fraud detection, account security 30 Days

You can disable cookies at any time through your browser settings. Keep in mind that turning off essential cookies may affect how certain features on the platform function.

Section 07

Your Privacy Rights

Under 65555's Privacy Policy, you have full control over your own data. Your key rights are outlined below.

Your data rights

65555's Privacy Policy gives you full control over your own data

Right to Access

You may request to know what information we hold about you. Full details will be provided within 30 days.

Right to Correction

If any of your information is incorrect, you can request a correction. Just contact our support team and the update will be made within 7 business days.

Right to Erasure

You may request the deletion of your data under certain circumstances. However, some data may need to be retained to meet legal obligations.

Right to restrict processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a download of your stored personal data in a structured format (JSON/CSV).

Right to withdraw consent

You may withdraw consent for marketing communications or optional data processing at any time.

To exercise any of these rights support@65555.imEmail us or reach out via live chat. We aim to respond within 30 days.
Section 08

Protection of Children and Minors

Under 65555's Privacy Policy, no information is collected from anyone under the age of 18, and minors are not permitted to use the platform. Our services are strictly for users aged 18 and above.

Age is verified at registration, and proof of age is confirmed through our KYC process. If we become aware that a minor's information has entered our system, that data will be deleted immediately and the associated account will be closed.

For Parents: If your child has accidentally registered on 65555, please contact support@65555.im immediately. We will close the account and delete all associated data within 24 hours.
Section 09

Privacy Policy Updates

65555 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, the introduction of new services, or security improvements. For every update, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • You will be notified at your registered email address whenever significant changes are made.
  • You will be notified 30 days before any changes take effect so you can make an informed decision.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We always aim to keep our Privacy Policy as simple and transparent as possible. If anything is unclear, our support team is ready to help.

Section 10

Contact & complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to our dedicated Privacy Team. We take every concern seriously and resolve issues promptly.

Email Support
support@65555.im
Live Chat
Active 24/7, instant response
Response time
Typically within 24–48 hours

If your issue remains unresolved after contacting us, you have the right to file a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC) or the relevant authority.

What Sets 65555's Privacy Policy Apart

Our data protection measures that keep you safe

Military-Grade Encryption

All your data is secured with 256-bit AES encryption — the same technology used by banks and the military. Your data stays well out of reach of hackers.

Your Data Is Never Sold

65555 never sells your personal information to third parties. Our business model has nothing to do with data sales — your trust is our most valuable asset.

Internationally Compliant Standards

65555 complies with GDPR and ISO 27001 standards. International privacy experts conduct regular audits of our systems.

You're in Control

From managing your marketing preferences and cookie settings to submitting a data deletion request — it's all in your hands. At 65555, you're in charge.

Clear Policies in Bengali

Our Privacy Policy is written in plain, straightforward language — no legal jargon, no hidden terms. What you read is exactly what it is.

Instant Notification System

You will be notified within 72 hours of any security incident or policy change. Nothing happens without your knowledge.

Play Safe at 65555

Your privacy is our top priority. Register with confidence and enjoy the safest gaming experience in Bangladesh.

Register Now Log In
বাংলা